Refund Policy

1. Digital products

Oolivo sells digital products that can include downloadable Excel workbooks and access to online dashboards. The product description and price are shown before checkout.

2. Delivery

After a successful payment, the customer receives the digital delivery instructions by email and, when applicable, access to the Oolivo Finance account and the purchased workbook.

3. Refund requests

Refund requests are handled in accordance with applicable consumer-protection laws and the purchase conditions presented at checkout. If you have a problem with delivery, access or a product that does not match its description, contact us so we can investigate and resolve the issue.

4. How to contact us

Send your request to [email protected]. Include the purchase email, product name and a description of the issue. Do not send passwords or full payment-card information.

5. Payment processor

Payments are processed through Stripe's secure checkout. Oolivo does not ask customers to send card numbers or banking credentials by email.

6. Updates

This policy may be updated when the product catalog, checkout flow or applicable requirements change.

Last updated: October 7, 2026.